I never thought of working at an airport ever. My dad was a military fighter pilot in the Vietnam War and then got recruited by Pan Am World Airways, so he would be flying to really exciting places around the world while my friend’s parents were coming home from dinner every night. My dad was in Dhaka, or Buenos Aires, or Tokyo. So, in a very small New Hampshire town, I had this big view of the world.
I come from a PR background and ended up working at Boston’s Logan Airport early in my career for almost five years. Through a project, I met the owner of a consulting company who recruited me, and I spent the next 17 years consulting for airports around the world. In the US, I was very focused on how airports could help attract more airlines and the right airlines, and in Europe, I was really focused on doing due diligence for infrastructure investors. In 2014, I got recruited to see if I’d be interested in running Pittsburgh International Airport. I initially said no. I had recently gotten an MBA from MIT, and even though I loved consulting, I really wanted an operational role. And I really wanted a place where I could prove the thesis that you can run a really good public utility like a business.
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Originally published: December 25, 2025
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